Book a video consultation
Our New Video Consultation Service
Our newly launched video consultation service is of particular importance during this Coronavirus outbreak, as it allows our veterinary team to continue prioritising your pet’s welfare, without putting themselves, or yourselves/our clients at risk, when more general pet health enquiries are not able to be seen at our surgery.
The new video consultation service enables our vets to give you general advice, monitor and update treatments for your pets already in our care – and on occasion provide veterinary attention for new cases, where no other arrangements are possible.
How does it work?
- Book your video consultation using our online booking form
- You will then immediately receive an email confirmation of your appointment with a ‘Link’ to access the video consultation
- You will receive an email reminder/alert one hour before your appointment
- You will be phoned prior to your appointment to take payment of our normal Consultation Fee of £46
During the video consultation if you are advised by our vet, that he would like to see your Pet at the practice – there will be no further consultation fee if your pet is seen on the same day. Please refer to our ‘News & Care’ client advice – Covid-19 Update regarding pets needing to be seen at our clinic.
Payments for any further treatments or medication as well as delivery charges required, will be taken after the consultation.
Our standard terms and conditions apply