Each pet that walks in through our door is unique and it takes time to find out all the finer details about them, which can make a world of difference when it comes to getting things right for their treatment.
New clients receive a 30-minute initial consultation
We welcome new clients – every new pet Registered with us receives a 30-Minute Initial Consultation to bring us fully up to date with their pet’s medical history, as well as sufficient time to examine their pet.
Registered clients receive a 15-minute consultation
Our Consultations for existing clients are for 15 Minutes duration, whereas many veterinary clinics only allow 10 minutes. We however don’t think that 10 minutes is long enough. We have always allowed 15-minute Consultations to give our Vets sufficient time to take the full history; examine your pet thoroughly and discuss with you what the options are for any treatments and tests that may be required – and so that you are better informed about your pet’s health and their care.
We love looking after the health of the pets who come to us, either for routine healthcare or when sick or injured. Our emphasis is always on compassionate care. We go to great lengths to make our patients feel welcome and at ease and why we particularly encourage puppy owners to bring their new puppy frequently to our clinic for social visits – the puppy then associates a visit to the vet as an enjoyable experience.