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Pet Insurance

Why you need pet insurance

There’s no NHS for animals – insurance for your pet is the next best thing – giving you the peace of mind you need as a pet owner

Life with your pet can be unpredictable at times. Without pet insurance, a sudden injury or serious health condition may become an agonising situation for both you and your pet.  Pet insurance will protect you from most unexpected expenses and give you financial peace of mind that your costs are covered.

At The Vet Whetstone we strongly advocate a ‘Lifetime Insurance Policy’

Young animals can be adventurous and impulsive as they explore both the world around them and their own limits and they are more prone to have an accident during their early years, whereas older animals will need more regular treatment for natural health problems.  It is for these reasons that we recommend a ‘Lifetime Insurance Policy’ to cover your pet at every step of their journey through life.

Our staff will be happy to advise you on insurance policies.

Ask our Team in Practice or via our contact page for details about pet insurance compnaies that are available – our friendly Team of Vets and Nurses will be delighted to help you choose a oompany for your insurance policy to suit both you and your pet’s particular needs.

For more information on pet insurance, or to book an appointment for your pet, call 020 8368 9798 and speak to a member of our knowledgeable Team today.

How do I make a claim?

You need to contact your insurance provider to start a claim. Your insurance company will then contact us to request any relevant information, including invoices and your pets clinical records. We will continue to liase with them on your behalf until your claim is complete.

Please be aware that it is the client’s responsibility to settle all fees at the time of treatment and then reclaim these fees from the insurance company. The Vet Whetstone does not accept Direct Claims. There is an administration fee of £19.00 for each claim form submitted.

Pre-Authorisation Claims

A pre-authorisation is an agreement from your insurance company to pay a claim before treatment commmences.  This service is only offered by a small number of insurance companies. There is a administration fee of £19.00 for each claim form submitted. If you would like to process a pre-authorisation claim, please give us a call on 0208 368 9798. 

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